Terms & Conditions

Jewellery that are not made with gold tend to fade in time. You can visit the store anytime to get the re-polishing done

The item will reach you within 7-10 working days.

Any damage to the item while in transit will be taken into consideration if reported within 24 hours of delivery. Kindly place the return item request on the website under your orders section.

For any clarifications on the return request, we will be available on WhatsApp between 10:30 am to 8:30 pm from Tuesday to Sunday.

We do not motivate refunds, but do assure that we will send a new product to you for any physical damage on the product reported within 24 hours

Our offline store is located in Pune, for more info on the address, please scroll to the bottom. This is for those customers ordering from Pune, Maharashtra

Returns and New Item dispatching will 7 – 10 days of administrative work.

Motiwala Gems & Jewels


826/827, Sonya Maruti Chowk,
Laxmi Road, Pune: 411002.
Maharashtra, India.

Call us : 020 2448 7604

Whatsapp : +91 9372639995

Mail : support@motiwalastore.com

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